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Student Advice

confidential pupil Counselling : TALKING ZONE 

TalkingZone counselling service is for young people attending Secondary Schools in Newport. TalkingZone provides your school with a counsellor who works with any pupil wishing to talk about their personal problems. 

Counselling is private and confidential. That means anything you tell the counsellor stays between you and the counsellor unless you say something that means you are being seriously harmed, or at risk of serious harm. The counsellor will tell you more about this before you start.

Counselling Service for pupils at St Joseph's RC High School

Live Fear Free 

Get in touch with Live Fear Free advisors free of charge by phone, online chat, text or email.

Live Fear Free Helpline

Live Fear Free can provide help and advice to:

  • anyone experiencing domestic abuse
  • anyone who knows someone who needs help. For example, a friend, family member or colleague
  • practitioners seeking professional advice.

All conversations with Live Fear Free are confidential and are taken by staff that are highly experienced and fully trained.

Call: 0808 80 10 800

Available 24 hours a day 7 days a week.
About the helpline

Text: 07860077333

Available 24 hours a day 7 days a week.
About the text service


Available 24 hours a day 7 days a week.
About the email service

Live chat service

Available 24 hours a day 7 days a week.

Start live chat

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mental awareness and wellbeing 

*Trigger Warning*
Suicide can understandably be a difficult and sensitive topic for many people, therefore, we wanted to highlight that some of the information below and additional attachments some may find distressing;

Every year close to 800,000 people globally take their own life and there are many more people who attempt suicide. Every suicide is a tragedy that affects families, communities and has long-lasting effects on the people left behind. It's the leading cause of death among young people aged 20-34 years in the UK and is the second leading cause of death among 15-29 year-olds globally, and males are three times more likely to complete and attempt at suicide.

One of the main ways we can help reduce suicide within our community is by having more conversations and being open about suicide so that those who may be experiencing suicidal thoughts and feelings may feel able to open up with someone sooner. Below is a list of the resources and helplines that we would like to share with our families;







Bereavement Support

Please contact the school if you need any help, but if this is not possible, please use the links below to help until you can.

RD4U Part of Cruse Bereavement Care. If you are a young person you can send a private message to one of their trained volunteers at who will reply to you by email.  If you want to talk to someone directly, you can call their FREE phone helpline on 0808 808 1677. 
Winstons Wish The leading childhood bereavement charity and the largest provider of services to bereaved families in the UK.  They have specialist expertise in supporting children bereaved by suicide and they also have a site for young people.
Grief Encounter Provider of support services for bereaved children and their families throughout the UK in order to help children find ways out of the abyss of grief.  Their site has sections for children and young adults.
Samaritans If you are under 18, you can still talk confidentially to the Samaritans. They won’t tell you what to do, they will listen and try to understand what you’re going through. Their number is 116 123 (UK) or look at their site for other ways to contact them.
Childline Childline is a private and confidential service for children and young people up
to the age of nineteen. You can contact a Childline counsellor about anything  – no problem is too big or too small. Call them free on 0800 1111, have a 1-2-1 chat online or send an email.
If U Care Share If U Care Share Foundation is a charity promoting emotional well being in young people and supporting families affected by suicide.
Child Bereavement UK Supports families and educates professionals when a child dies or is dying or when a child is facing bereavement.  Young people can contact them confidentially by phone on 0800 02 888 40 or email them.
Papyrus The national UK charity dedicated to the prevention of young suicide. They have a confidential helpline (0800 068 41 41) or you can email them ( or text them 07786 209697.
CALM The Campaign Against Living Miserably exists to prevent male suicide in the UK.   They use young men’s peers, their voices and interests to reach them and their materials and communications are created by young men.  You can call or text their helpline – see their site for details depending on your location.
Cruse Bereavement Care Provide support for adults and children after the death of someone close. They also operate a helpline.
Penhaligon's Friends A Cornish charity supporting bereaved children, young people, parents and carers throughout the county. We offer children and young people the chance to meet others and share their experiences, as well as practical resources for children and parents.

Young Carers support 

Please click the links below for information and helpful hints and tips to aid all our young carers.

35 Ways to Help a Grieving Child 

Please click on the document below to read helpful information for families and how to help grieving children.

FSM - Free School Meals and Uniform Grants 

Students of families in receipt of Income Support or Income Based Job Seekers Allowance are entitled to either a main meal or a selection from the snack bar service to the value of a main meal free of charge. They may also be entitled to a Year 7 school uniform grant.

You only need to complete ONE application form for both free school meals and Year 7 uniform grant.

* Applications for the new school year should arrive no later than the end of the summer term.
* Applications can be made at any time during the year if there is a change in circumstances.
* The person receiving benefit entitlement for the household MUST complete this form.

Click on the link below to go directly to the application form.
Free School Meals or Uniform Grant

New NSPCC App 

The new NSPCC app for children can be downloaded free onto a mobile devise to which it will be discreetly stored, not visible as a child line app. The app provides counselling to young people directly through their mobile devises and allows them a safe space to explore problem pages, keep track of their mood and write down their thoughts and get 1-2-1 chat with a counsellor.

Social and Behavioural Information 

The link below provided by our School Community Police Officers, it focuses on the three main themes: drug and substance misusesocial behaviour and community and personal safety.

Please click the link for further information.